The License Management feature allows your company to control the number of acquired licenses and monitor usage by user type within the platform.
Accessing License Management
In the side menu, go to: Settings > Company > Licenses.
The screen will display a panel with information segmented by license type: Management, Monitoring, and Global.
Management Licenses
Management licenses are intended for users responsible for maintenance tasks and service requests.
Number of Maintenance Licenses: total number of licenses contracted for users performing or managing maintenance.
Number of Users: current number of users using this license type.
Number of Requester Licenses: total number of licenses contracted for users who only request services.
Number of Users: current number of registered requesters.
Monitoring Licenses
Monitoring licenses are used by users who work exclusively with asset monitoring, viewing data and real-time status.
Number of Licenses: may be unlimited, depending on the contract.
Exclusive Monitoring Users: number of users registered exclusively for this role.
Global Licenses
Global licenses refer to users registered with more than one company using the Tractian platform.
Number of Users: total number of global users linked to the company.
This count does not affect the consumption of local licenses.
How to edit licenses
In the bottom right corner of the screen, click "Edit Licenses."
Follow the adjustment flow according to your company's contractual policies and operational needs.
Important note: adjustments may depend on purchasing new packages or removing inactive users.