Customizing notifications on the Tractian platform allows you to receive only the most relevant information, whether by email or through the app. Follow this step-by-step guide to adjust your notification preferences.
Accessing notification settings
Log in to the platform with your credentials;
In the upper right corner of the screen, click on your name;
Select the “Settings” option;
In the side menu, click on “Profile”, then “Notifications”.
Customizing notifications
On the Notifications screen, you can:
Choose which types of notifications you want to receive.
Decide whether to receive them by email, app, or both.
How to enable or disable notifications
Locate the type of notification you want to adjust;
Check or uncheck the email and/or app options according to your preference;
Once the changes are made, click “Save” at the bottom of the page.
Notification types
Insights
Notifications about new insights generated for your asset.Work Orders
Notifications about work orders assigned to you.Requests
Notifications about requests assigned to you and the approval/rejection of your requests.Metrics
Notifications about metrics assigned to you with pending readings.Inventory
Notifications related to inventory control, reservations, and purchases.Mentions
Notifications when you are mentioned in comments.Comments
Notifications about new comments on pages where you have been tagged.Inspections
Alerts for completed inspections and identified failures.Events
Notifications related to unresolved failure events.Others
Additional notifications, such as platform announcements and updates.