TRACTIAN

Within the platform, there is a support tab that includes the "Help Center".

In the "Help Center", you'll find texts that address the main sensor-related questions.

To navigate the Help Center, follow these steps:

Search for a word or text related to your query;

1. Search for a word or text related to your query;
2. Click on one of the texts. 

If you want to access the other texts available, click on "See more in Help Center". ​

Our Technical Support is made up of a team of engineers ready to answer any questions.

Click on the "Support" tab located in the top right-hand corner;

Then, under "Technical Support", click on "Chat" to speak directly to an expert.

1. Click on the "Support" tab located in the top right-hand corner;
2. Then, under "Technical Support", click on "Chat" to speak directly to an expert.

If you would like to register a suggestion for our platform:

Under "Suggestions", you will find the email address of your dedicated contact within TRACTIAN. Copy this address and write an email with your suggestions and/or feedback. Use it whenever necessary. ​ ​

1. Click on the "Support" tab located in the top right-hand corner;
2. Under "Suggestions", you will find the email address of your dedicated contact within TRACTIAN. Copy this address and write an email with your suggestions and/or feedback. Use it whenever necessary. ​ ​

Need quick help on the platform, contact technical support or want to send us your suggestions? Find out how by reading this article.

Help Center, Technical Support and Suggestions

© Tractian Technology

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