Before accessing the platform, a Tractian specialist or your company's user administrator will register you on the platform. To find out more about user registration, visit this article.

Once registered, you will be notified via SMS and/or email. In the same message, you will find your login details for accessing the platform.
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By clicking on this link https://app.tractian.com, you will be redirected to the TRACTIAN platform homepage. ​
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To log in, simply enter your corporate email address, the same as in the notification message. In the example above, [email protected]

Click on “Log In”.

You will then find a 6-digit code in your SMS and/or email.
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​We'd like to point out that you won't have a permanent password, because different 6-digit codes will be generated every time you log in to the platform. This is a security measure adopted by Tractian, called two-factor authentication, to ensure that no one other than yourself has access to your account.

This standard cannot be changed and applies to both the web version and the app.

However, if you are sure that you are using a trusted device and choose not to log out of the platform, you will not need the code every time you access the TRACTIAN platform.

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