The comments field is located at the bottom of the Work Order. To access it, simply scroll to the end of the page. This section allows for actions such as:
Requesters asking about completion deadlines;
Technicians answering questions and updating the service status;
Planners providing guidance on specific tasks;
Warehouse staff informing about component availability or reporting material shortages.
Comments can be made in writing or via audio and also allow the attachment of files to streamline communication. This ensures everyone is on the same page, avoiding miscommunication.