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Tractian App: Offline Activity History

Updated over 10 months ago

When the app is offline, it will continue functioning normally and will log all actions performed. To view and manage these activities, follow the instructions below:


Access the Offline Actions History

  1. In the main app menu, go to the Settings tab;

  2. Tap on "Offline Actions."

What you'll see in this section:

  • Offline Activities: Everything done in the app without internet connection.

  • Pending Items: Actions that haven’t yet synced with the online platform.

  • Conflicts: Records with sync issues (e.g., conflicting data).

  • Successful Updates: Actions that have already synced successfully.


Sync Errors

If any error prevents offline data from syncing with the platform:

  1. Go to the "Errors" tab within the app;

  2. There, you'll be able to view the details of the error;

  3. On the top of the tab, the Request Support option to contact the development team directly.

Important note: Keep the app updated to avoid sync issues and ensure proper offline functionality.

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