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Tractian App: Offline Activity History

Updated over 2 weeks ago

When the app is offline, it will continue functioning normally and will log all actions performed. To view and manage these activities, follow the instructions below:


Access the Offline Actions History

  1. In the main app menu, go to the Settings tab;

  2. Tap on "Offline Actions."

What you'll see in this section:

  • Offline Activities: Everything done in the app without internet connection.

  • Pending Items: Actions that haven’t yet synced with the online platform.

  • Conflicts: Records with sync issues (e.g., conflicting data).

  • Successful Updates: Actions that have already synced successfully.


Sync Errors

If any error prevents offline data from syncing with the platform:

  1. Go to the "Errors" tab within the app;

  2. There, you'll be able to view the details of the error;

  3. On the top of the tab, the Request Support option to contact the development team directly.

Important note: Keep the app updated to avoid sync issues and ensure proper offline functionality.

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