Failure Configuration and Equipment Type
In the Platform Settings, you can edit and manage the fault identification of your assets. To do this:
Within the platform, click on your profile icon at the top right;
Go to "Reliability".
In the Failures section, there are three possibilities:
Manage Failures;
Enable or disable "Multiple Failures Identified";
Enable or disable the "Required for corrective measures".
Manage Failures
Here, you will see a table with 5 columns: Failure, Equipment Type, Components, Created by and Actions.
Failure
The failures you see in the list fall into two categories:
Standard failure
Custom failure
Standard Failure
The default failures are pre-set by TRACTIAN. You cannot delete them, but you can disable them via the selector in the "Actions" column. Once disabled, these failures will still appear in the table.
Important note: deactivating a standard failure will not affect any Work Orders, Requests or Insights associated with it, but it will be displayed as deactivated. In the selection list, it will be removed, so it cannot be selected in new Work Orders, Requests and Insights.
Custom Failure
Adding a custom failure
Custom faults are those that you have added yourself. When you click on the "Add" button, a new row appears in the table to create a new failure, with a limit of 100 characters. By default, all types of equipment and components are selected for this fault. You can remove certain types and components to customize the failure.
Important note: it is not possible to create failures with the same name.
Deleting a custom failure
Custom faults can be deleted by clicking on the trash can in the "Actions" column. Once deleted, they will not appear in the list of Identified Failures.
Important note: before deleting a failure, make sure that it is not associated with any Work Order, Request or Insight. If there is a link, you must remove it, otherwise you won't be able to delete the failure.
Failures deleted in Requests already approved or rejected will be displayed as deleted, although you will still be able to see their details.